How We Will Keep You Safe

COVID-19 STATEMENT FOR JENNIFER KING SKIN CLINIC

PROTOCOL FOR ATTENDING THE STUDIO

  • All Clients are asked to wear a face-mask on arrival at the premises.

  • Please wait outside the door to be greeted

  • Please hand in your covid form(s) before entry to studio. WITHOUT THE SUPPLIED COMPLETED COVID BABTAC FORM YOU WILL NOT BE PERMITTED ENTRY AND YOUR APPOINTMENT WILL BE CANCELLED AT A CHARGE TO YOURSELF.

  • We will ask you to clean your hands upon entrance with an alcohol hand gel

  • We will take your temperature upon arrival

  • We will lead you in to the treatment room immediately upon arrival

  • We ask that you to come alone to your appointment,

  • We will now be required to keep records of client names, addresses, emails and contact telephone and share these with the NHS Test and Trace where requested, to help identify people who may have been exposed tothe virus.

The studio has been made COVID-19 ready for you?

  • We are working hard to keep you safe. The well being and satisfaction of you, our ,clients, is of the utmost importance to us. As such, we have put strong procedures in place to ensure your visit is safe.

  • We will be wearing appropriate personal protection equipment (PPE)

  • Your treatment may feel a quite different to previous times. But outcome, as always, will be of the highest quality,

How do I book an appointment?

  • Payment is required in advance on booking via bank transfer to reduce time in clinic and cut down on physical contact with touchpoints

  • Please call us to book an appointment. We ask you to only book an appointment you know you are going to be able to make.

  • Our cancellation policy remains the same with the exception of Covid related symptoms or if you have been advised by NHS track and trace that you may be at risk.

  • The reason for this is we are only working at 35% less capacity so we can not afford to hold an appointment, and then for you to reschedule or cancel it. We do hope you understand as we want to stay in business and survive this time

  • Please note we are only to happy to do on-line video consultations if you need advice with your skin, especially if travelling to us is too far on public transport or you do not feel safe to visit us yet.

What safety measures do you have in place for when I visit a clinic?

  • Please wear a face mask in the reception area and keep this in place until the treatment commences

  • We are only going to do 4 clients a day this allows us time to clean in between clients .

  • We will wear protective face masks and a plastic visor apron/gown and gloves  during your treatment.

  • Our beds will be covered with a pvc sterilised cover with paper couch roll and will NOT be supplying any towels, so please bring your own if required .

  • We are leaving 30 minutes between each client so we can do robust cleaning between each client.

  • We have adequate ventilation due to us having made structural changes to incorporate air extraction. The air in room is changed at an average of 15 air changes per hour. The room will be heated but due to the required air extraction it may feel draughty, so if you feel the cold please wear warm socks and bring clean blanket.

Important:

  • Please inform us at this time in advance if you require products as these need to be blended prior to your arrival or if after treatment will have to be collected separately or posted out at your cost.

PLEASE AVOID ATTENDING CLINIC IF YOU HAVE COVID SYMPTOMS

If you, or anyone who lives with you, have symptoms related to COVID-19, please do not come to the clinic. These symptoms primarily include a dry cough and/or a temperature of 37.8°C or more. Other symptoms of the disease are less frequent but may affect you.

These include a loss of the sense of taste or smell, fatigue, confusion, sore throat, skin changes, vomiting and diarrhoea.

If you, your partner/spouse or another person who lives with you tests positive for COVID-19 by way of a PCR (Antigen) test, even if asymptomatic, please do not come to the clinic. The PCR or Polymerise Chain Reaction Test is the one in which swabs are taken from your mouth and nose.

What happens if I develop symptoms close to my appointment or procedure?

If you, or anyone who lives with you, have symptoms related to COVID-19, please do not come to the clinic. These symptoms primarily include a dry cough and/or a temperature of 37.8°C or higher. Other symptoms of the disease are less frequent but may affect you. These include a loss of the sense of taste or smell, fatigue, confusion, sore throat, vomiting and diarrhoea. However, we recommend that you inform us ASAP and we will move your appointment to a later date.

We are looking forward to welcoming you to the studio very soon.